Refund Policy

At MUZZA CONECION, your satisfaction is our priority. If you find a manufacturing defect or are not satisfied with your purchase upon receipt, you may request an exchange or return according to the conditions detailed below. Deadlines

• Product Dissatisfaction: Up to 7 calendar days from receipt.

• Manufacturing Defect: Up to 30 calendar days from receipt.

• Visible Damage: For items such as broken glass or missing parts, the customer must notify us within 24 hours of delivery, providing photos or video of the product and its packaging. After this period, damage will be considered a result of misuse. Return Conditions The product must be unused and in its original packaging, with all accessories and components included. Returns will not be accepted if the item has been altered or modified. Once the product is received and the quality analysis is approved, the customer may choose to:

• Exchange it for another product available in stock.

• Receive a refund for the product value. Shipping costs are non-refundable if the delivered product matches the order and is in good condition. Warranty All products carry a 30-day warranty starting from the date of receipt. To activate the warranty, the customer must send a video (up to 1 minute) or clear photos showing the defect, along with the original packaging and visible shipping label. Important: Warranty does not cover

• Aesthetic damage occurring after purchase (cracked screens, scratches, dents).

• Damage caused by liquids or moisture.

• Unauthorized repair attempts or modifications.

• Improper use of accessories or natural wear and tear. Support MUZZA CONECION does not offer local technical service. For any warranty management, please contact us at: muzzabusato@gmail.com